Customer Service
Top 3 Frequently Asked Questions
- How do I return something I've ordered via the Internet?
- When will my order ship?
- What methods of payments does Rockstone Power accept?
Shipping & Delivery
- When will my order ship?
- How long will it take after my order ships?
- Shipping rates and times
- How do I cancel/edit my order?
Payment & Promotions
- Payment methods accepted
- When will I be charged for my order?
- Do I have to pay sales tax?
- How can Schools and Government Agencies send a purchase order?
Returns & Refunds
- Returns of defective items
- Returns of non-defective items
- Wrong items shipped
- Shipping damage returns
- Lost orders and wrong addresses